Network infrastructure and managed IT for Borneo's toughest sites
Kota Kinabalu · Kuala Lumpur · Penang · Labuan · Kedah
Ports, plantations, cold rooms and offices across Sabah — kept online by engineers who are already here, not flown in. Average first response under one hour.
- 100% Sabahan
- Registered in Kota Kinabalu and staffed by engineers who live here — not flown in for the job.
- Malaysia-wide
- Projects delivered on both sides of the South China Sea, from Kedah to Sabah.
- 24/7 support
- Round-the-clock call centre with a guaranteed four-hour response.
<1 hour
Average first response
4 hours
Guaranteed response, 24/7
40+
Clients across 8 industries
10+
Projects delivered in 2 years
Eight services, delivered end to end
Sector experience that shows up in the deployment
Maritime
Port and terminal networks under Act 854, with OT segregated from office IT.
Logistics
Warehouse, distribution and cold-chain sites, cabled for the conditions inside them.
Rural & Remote Operations
Plantations and worksites with limited power and no fixed line.
Hospitality
Guest and back-office networks kept apart for PDPA and PCI-DSS.
SME
Confidential, compliant IT for accounting, advisory and client-facing firms.
Finance
Cabling, network and security built to hold up under audit.
Surveyed, deployed, measured
Cold-storage structured cabling and Wi-Fi network for a Sabah logistics company
Structured cabling and outdoor-rated access point deployment inside a -30°C cold room for a Sabah cold-chain logistics company, lifting in-room Wi-Fi speeds from under 10Mbps to around 400Mbps.
FortiGate firewall migration for a Sabah financial GLC
FortiGate 60F-to-90G firewall migration and multi-WAN network upgrade for a Sabah government-linked financial company, delivered in one day after a week of network study.
FortiGate firewall migration for a Sabah port operator
FortiGate 61E-to-71G firewall migration across every site for a Sabah port operator, completed with under a minute of downtime per site to protect mission-critical port operations.
FortiGate firewall migration for a property management company in Penang
FortiGate 200F-to-201G and 60F-to-200F firewall migration for a Penang property management company — two sites migrated with just one night of downtime.
Analog-to-SIP PBX migration for a Sabah cold-chain distributor
Migrated a Sabah cold-chain distribution company from an analog PBX to a Grandstream multiline SIP phone system, preserving every existing extension without disrupting daily operations.
Google Drive to Synology NAS migration for a Sabah accounting and advisory firm
Migrated a Sabah accounting firm's Google Drive to an on-premises Synology NAS — eliminating recurring cloud storage fees and keeping around 30 staff working through internet outages.
Starlink and Peplink rural connectivity proof-of-concept in Sabah
Starlink Flat High Performance and Peplink BR1 Mini deployed for a federal government unit's rural site visits in Sabah — achieving roughly 80Mbps download speeds in an area with zero cellular signal.
Full IT infrastructure and structured cabling build for a Japanese investment bank in Labuan
A full IT infrastructure build for a Japanese investment bank's Labuan branch — network design, AP heatmap analysis, CCTV placement, and structured cabling delivered end-to-end in two months.
Local IT, delivered end to end
Sabah-native team
Engineers based in Kota Kinabalu, on site when it matters — not flown in from elsewhere.
End-to-end managed IT
Infrastructure, cybersecurity and managed services from one provider — no coordinating between vendors.
24/7 call centre support · 4-hour response guarantee
24/7 managed operations with an SLA-backed helpdesk, not business-hours cover.
Deployed across 5 locations
Sabah, Labuan, Penang, Kedah, Kuala Lumpur — real delivery footprint, not a coverage claim.
Certified partners
Frequently asked questions
What areas does Hakobi service?
Hakobi is based in Kota Kinabalu and delivers managed IT and network services across Sabah, with delivery capability across Malaysia.
How fast does Hakobi respond to support requests?
Average first response is under one hour, with a guaranteed 4-hour response backed by 24/7 call centre support.
Does Hakobi handle PDPA and Cyber Security Act 2024 compliance?
Yes. Network and security deployments for regulated sectors — maritime, finance and other client-facing SMEs — are designed around PDPA and Act 854 obligations from the start.
Which vendors does Hakobi work with?
Hakobi holds certified partner status with Peplink, Fortinet, Synology and Grandstream, plus deployment experience across a wider vendor range. See the partners page for details.
How do I get a quote?
Submit the contact form, call 014-699 6598, or message us on WhatsApp. We'll ask a few questions about your sites and current setup before scoping a proposal.
Ready to talk to an engineer?
Tell us about your site, your network, or your compliance deadline. We'll respond within one business hour.