Incident Response & Data Recovery Planning pairs Black Panda’s IR-1 incident response with Veeam-based backup recovery in one documented plan — so a security incident and a data-loss event are never handled as two unrelated problems by two vendors who’ve never spoken to each other.
The problem
IR-1 already answers “how do you handle incident response,” and Veeam-based backup already answers “how do you get data back” — but bought separately, they cover different halves of the same event, and neither is written down as a single sequence: who’s called first, what has to be confirmed before a restore is safe, and which backup the recovery actually runs from. Most businesses discover that gap during the incident itself — the worst possible time to find out the two plans don’t connect.
What’s included
- Readiness assessment scoped to breach scenarios, not just hardware failure — recovery-point and recovery-time targets set against a security incident, not only a drive failure
- IR-1 enrollment through our Black Panda partnership, with Hakobi handling activation so it’s already active before it’s needed
- A written incident-to-recovery sequence naming who responds, what must be confirmed before restoring, and which Veeam or Synology backup plan the recovery runs from
- Coordination between the response and the restore, so recovery waits for Black Panda’s confirmation instead of restoring blind
- One document a buyer can hand to a board, an insurer, or an auditor, instead of two disconnected FAQ answers on two different pages
How we deliver
Planning starts from whatever’s already in place — an existing Veeam or Synology backup, an existing IR-1 subscription, or neither — and builds the missing half instead of replacing what already works, then documents the two as a single response.
Who this is for
Businesses where a security incident and a data-loss event are both realistic risks and a written response plan is expected, not optional — regulated sectors under the Cyber Security Act 2024 and PDPA 2024 (finance, maritime and logistics, government and GLC) plus any business running line-of-business systems or client data that can’t tolerate an undocumented recovery.
What it costs
Pricing depends on what’s already in place — an existing backup platform, an existing IR-1 subscription, both, or neither — so it’s scoped after an assessment, not quoted blind. Request a quote and we’ll start from what you already have.
Technology we use