Terms of Service

Last updated: 30 August 2026

These terms govern your use of this website, operated by Hakobi Sdn Bhd (SSM 202501048746 (1650154-X)) trading as Hakobi ("Hakobi", "we", "us"). By browsing this site or submitting the contact form, you agree to these terms. If you don't agree, please don't use the site.

1. Website use

You're welcome to browse this site and use the contact form to reach us. You agree not to misuse the site — including attempting to gain unauthorized access to it, scraping content at scale, submitting false or malicious information through our forms, or using the site in any way that could damage, disable, or impair it.

2. Service engagements

This page governs use of the website only. It is not a service contract. Any actual IT, network, or managed service engagement with Hakobi — including scope of work, pricing, service levels, response-time commitments, and liability for service delivery — is governed by a separate signed quotation, proposal, or service agreement between you and Hakobi. Where the terms of a signed agreement conflict with this page, the signed agreement takes priority.

3. Intellectual property

Unless otherwise credited, all content on this website — text, graphics, logos, and layout — belongs to Hakobi Sdn Bhd. You may view and share pages for your own reference, but you may not reproduce, republish, or use our content for commercial purposes without asking us first.

4. No warranty on website content

We keep this site reasonably up to date, but we make no guarantee that every detail — pricing indications, availability, or general descriptions of our services — is complete or current at all times. Specific project details are always confirmed directly with you before any engagement begins. We also don't guarantee the website will be available without interruption, given normal hosting and maintenance realities.

5. Limitation of liability

To the extent permitted by Malaysian law, Hakobi is not liable for any indirect, incidental, or consequential loss arising from your use of this website (as opposed to our actual services, which are covered separately under a signed service agreement). Nothing in this section limits liability that cannot lawfully be excluded.

6. Third-party links and tools

This site links to third-party tools we use — WhatsApp, Calendly, Google Maps, and our social media pages. We aren't responsible for the content, availability, or privacy practices of those third-party services once you leave our site.

7. Governing law

These terms are governed by the laws of Malaysia, and any dispute arising from them is subject to the jurisdiction of the Malaysian courts.

8. Changes to these terms

We may update these terms from time to time as our website or services change. The "last updated" date at the top will always reflect the latest version.

9. Contact

Questions about these terms: [email protected] or 014-699 6598.